CRM Developer

We are recruiting for a CRM Developer for our client, a Canberra based federal government agency.

The area where this work will be undertaken are seeking experienced and motivated CRM Developer with strong Microsoft Dynamics 365 and PowerApps (Power Platform) expertise to assist with the development of CRM module/s within an existing Dynamics 365 instance. 

Estimated start date: Wednesday, 01 July 2026

Initial contract duration: 12 months

Extension term: 12 months

Experience level: APS6 equivalent

Location of work: ACT

Working arrangements: Onsite

Maximum hours: 40 hours per week

Security clearance: Baseline clearance is required.

Applications close Thursday April 23, 2026.

Please note we can only accept responses from candidates with an existing baseline clearance.

Key duties and responsibilities

CRM Developer will be required to: 

  • Develop CRM Modules by configuring and extending CRM modules, business entities, forms, views, and dashboards. Design and implement workflows, business rules, plugins, and Power Automate flows based on documented user stories and functional requirements.

  • Configure CRM connectors/integrations to support data flows between various systems, including Azure SQL, the Department’s finance system (TechOne) and Power Pages.

  • Implementing the Dynamics 365 security model by configuring security roles and access controls and securely integrating external systems.

  • Be a contributing member of a multidisciplinary agile project team.

  • Maintain and provide input to technical design documentation.

Criteria

The buyer has specified that each candidate must provide a one page pitch to address all criteria specified. This is equal to 5000 characters.

Technical (Dynamics 365 / Power Platform)

Demonstrated experience in:

  • Configuring and building Dynamics 365 CE/Dataverse solutions (tables, relationships, forms, views, model-driven apps, business rules)

  • Implement server side business logic through plugins, workflows and automation using Power Automate and/or Dynamics 365 processes from user stories/requirements

  • Building dashboards, charts and reports for business users

  • Implementing CRM security and auditing (business units, teams, security roles, field-level security)

  • Performing data migration and data quality activities (mapping, cleansing, repeatable imports/scripts)

Technical (engineering, integration and operations)

Demonstrated experience in:

  • Power Platform ALM and release management (solution layering; managed/unmanaged; environment strategy)

  • CI/CD using Azure DevOps for D365/Power Platform deployments (source control, pipelines, automation)

  • Secure-by-design/DevSecOps practices (least privilege, secrets management, reviews and change control)

  • Enterprise integration and extensibility (Dataverse Web API, Azure Service Bus/REST/Azure SQL; custom development such as C#/.NET)

  • Power Platform governance and operations (DLP/connectors, monitoring and troubleshooting) and Microsoft 365 integration (e.g., SharePoint Online)

Ways of working

Demonstrated ability to:

  • Deliver in a fast-paced agile environment and manage competing priorities

  • Communicate effectively with technical and non-technical stakeholders, including clear status/risks/dependencies

  • Collaborate in multidisciplinary, geographically dispersed teams

  • Adapt approach as requirements evolve while maintaining delivery focus

  • Produce fit-for-purpose technical documentation and support BAU handover

Submissions

Please provide a one-page pitch addressing the selection criteria, in addition to a resume of no more than three pages, contact details for two referees and your preferred daily rate.

Why Data Knowhow?

As a contractor with Data Knowhow, you will be provided with mentoring and training to advance your career opportunities - we are keen to support you in your career journey and expand future opportunities for you. Data Knowhow provide expertise in data management, analytics and communication, with our staff mentoring and supporting you during your placement with our clients.

Data Knowhow provides EAP services managed by Wisdom Wellbeing (https://www.wisdomwellbeing.com/au/) and salary sacrificing opportunities offered through Simplygreen (https://www.simplygreen.com.au/).

12% superannuation is provided on top of your requested daily rate if you are successful in this position.

We are continually expanding our offerings to make life as a Data Knowhow employee a valuable experience.

Applications close Thursday April 23, 2026.

Position contact

Lisa Cornish

Director, Data Knowhow

lisa.cornish@dataknowhow.com.au

+61 412 073 873

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